skuest@msn.com We are a collection of small business owners, working together to bring you terrific hand-made items. Most, if not all of our products are hand made in the USA. If you are ordering multiple items from Metal Art Magic, we may have to adjust your shipping charges to reflect actual charges. We will contact you before making any changes to your order. Heavy international orders also may need to have freight adjustments All our products are guaranteed. If you don't like it, return it within 90 days for a full refund. For any questions or concerns, please contact us toll free at 866-239-7110 or by email skuest@msn.com